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Ford Roadside Assistance

Ford Roadside Assistance

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Have your Ford scheduled service with Ames Motor Group and we’ll include Ford Assistance for 12 months for free

BREAKDOWN RECOVERY SERVICE YEAR-ROUND COVER

Ford Assistance is a roadside rescue, repair and recovery service that helps you at home or anywhere in Europe and the UK, seven days a week, 365 days a year.

Every new Ford comes with free Ford Assistance for 12 months. While approved used Fords benefit from two years free Ford Assistance.

Have your scheduled service at Ames Motor Group and we’ll extend Ford Assistance for 12 months for free.

FORD ROADSIDE ASSISTANCE

Every new Ford comes with one year's free Ford Roadside Assistance, providing you with roadside rescue, repair, and vehicle recovery anywhere across Europe, should you need us. 

WHAT’S COVERED

If your vehicle breaks down and we’re unable to fix the problem at the roadside, don’t worry! Ford Assistance has you, and your vehicle, covered. You have a choice of one of the following:

REPLACEMENT VEHICLE

We’ll provide a temporary loan vehicle for up to two working days while yours is being repaired.

RAIL TRAVEL

If your vehicle can’t be fixed straight away, we’ll pay reasonable public transport costs for you and your passengers.

AIR FARE

If your vehicle can’t be fixed straight away, we’ll pay reasonable air travel costs for you and your passengers.

HOTEL EXPENSES

We’ll pay for a night’s accommodation, for you and your passengers while your vehicle is being repaired.

VEHICLE REPATRIATION

If repairs are not completed before you return home, we can arrange for one person’s travel to collect the vehicle.

LOAD CONTINUATION

We’ll provide a load continuation service to a single destination for perishable goods.

 Local market specific phone number.

     Click here to view Ford Roadside Assistance Terms and Conditions.

 

WHAT TO DO IF YOUR VEHICLE BREAKS DOWN

Just call Ford Assistance and we’ll get someone to you as fast as we can.

  • In the UK call: 0800 111234 or 020 3564 4444
  • In Europe call: 00800 88776611 or +33 426 298781

If we can’t fix the problem there and then, we’ll help you get to your destination and arrange for the recovery of your vehicle

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Copyright © 2025 Ames Motor Group. All Rights Reserved.
VAT Number - 637722230 | Company Number - 2806293 | FCA Number - 670521

Ames Nissan Limited  is also authorised and regulated by the Financial Conduct Authority (Ref No 670521) for consumer credit purposes. Ames Nissan Limited is a broker for finance and not a lender  The lenders that we use are given first right of refusal. This is because these lenders will pay us a commission for introducing you to them.  This commission can be based on the amount you borrow or the vehicle you purchase.   We will inform you of the amount of commission that we will earn in good time.  We will require your consent to receive this commission.   You do not have to take our finance as it is available through other distributors. You can arrange funding for your vehicle elsewhere and it may be cheaper. 

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